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Archive for January, 2007

Changes to Royal Mail Special Delivery postage options

Our listing tools previously offered two Royal Mail Special Delivery services – Royal Mail Special Delivery and Royal Mail Special Delivery Next Day.

We have now updated our to…

A Message from Garreth Griffith – Trust & Safety Priorities

Hello – I’m Garreth Griffith, Head of Trust & Safety for eBay.co.uk and eBay.ie. My team and I work with the UK and Irish eBay businesses, as well as Trust & Safety colleagues worldwide, to keep …

A Message from Rob Chesnut – Trust & Safety Priorities

I’m Rob Chesnut, Senior Vice President in charge of Trust & Safety for eBay globally. I work with our teams worldwide including Garreth Griffith, Head of Trust & Safety in the UK and Ireland, to…

New Year, New-look eBay.co.uk Homepage

We are very pleased to announce that we have updated our homepage to sport a fresher, cleaner, more modern look. The homepage has grown over the years, so as we bring the Christmas decorations do…

Over indulged this Christmas?

The PayPal Credit Card offers new customers a fantastic 0% p.a. interest for 9 months on balance transfers to help ease the burden (a 2.5% fee applies)* and, you also get a fantastic rate of 0% p…

eBay.ie Seller of the Year 2007

Could you be eBay.ie’s Seller of the Year? Everyone has something to sell, so go ahead and give it a try! Simply register as an eBay seller (if you haven’t already) and go to

CA Development Lifecycle…Episode 2

Greetings! This is my second post in a series I recently started discussing the Software Development Lifecycle we use here at ChannelAdvisor. If you have not yet read my prior posting on this topic, you may want to do so now. It’s a fascinating tale of pirates, danger, monkeys, and death defying software development on the high seas!

Previously I covered the concept of Software as a Service and then delved into the different system “environments” we utilize to deploy our software. In this post I will describe the concept of a “Change Request” and how those are categorized, ticketed and tracked. In upcoming posts I’ll focus on how Change Requests are deployed (”Short Term” and “Long Term” releases), and will delve into our movement towards Agile Development.

Change Requests
Within the company, every time a defect is found in our software (ahem, never), every time someone mentions “wouldn’t it be cool if the product could do X” (ahem, always), and every time a service request is issued to the engineering group, a “Change Request” (CR) ticket is opened to record and track the request. We literally log hundreds and thousands of these requests against ourselves, no matter how large or small in scope.

With all of those tickets opened, the use of Change Management software is critical to providing us order from the chaos. Currently we use a product called Synergy Change from Telelogic. It’s a solid product and serves our needs sufficiently, but could definitely be a little cheaper (just in case someone from Telelogic is reading this heehee).

(more̷ ;)

New: January Category Changes

We are pleased to announce that we are making a number of category changes during the week beginning 15th January 2007. The changes are necessary to accommodate the continuing growth of eBay.co.u…

New: January Category Changes

We are pleased to announce that we are making a number of category changes during the week beginning 15th January 2007. The changes are necessary to accommodate the continuing growth of eBay.co.u…

Yahoo Search UK lowers starting bids

Yahoo Search Marketing UK announced to advertisers today via email that the starting bid prices on some keywords will be reduced to £0.05 from 19th January.

“In order to reflect the dynamics of the market, and to help you maximise your return on investment, Yahoo! Search Marketing will introduce a new minimum variable bid pricing structure. This means that from January 19th, our bidding prices will start from as little as £0.05, which is great news for your business!”

One can only assume that “market dynamics” refers either to increased complaints from existing advertisers about their campaign ROI, or Yahoo’s need to attract advertisers and make themselves more competitive with Google AdWords, where starting bids can still be as low as 1p.

This is, in fact, good news for Yahoo’s existing advertisers, assuming those advertisers invest time and effort developing “long tail” keywords with little competition as those will most likely be the type of terms to which this lower pricing applies. This means advertisers will incur an even lower cost risk on such terms, but will not necessarily lead to a significant increase in overall ROI since many advertisers incur the bulk of their costs on more generic “head” terms.

It’s certainly hard to complain about lower pricing, and this action may attract more advertisers, but it will have little impact on what Yahoo! needs most in the UK and the rest of Europe…a higher market share of searches.

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